4 tips for maximizing customer engagement through in-store technology

Modern customers expect modern experiences. Here’s how to deliver the goods.

March 6, 2023

Parker’s unveils new loyalty app

The platform includes enhanced security features and a user-friendly design and will feature personalized offers down the road.

By Jessica Loder • March 2, 2023

Arko to enhance its loyalty program and EV charging capabilities in 2023, CEO says

The retailer said during its earnings call that development of its new mobile app is in the “final stages,” while its electrification initiatives remain “aggressive.”

By Brett Dworski • March 1, 2023

Lula Store Platform adds integration with multiple back-office systems

The combined software allows c-stores to transfer inventory updates automatically to e-commerce outlets, reducing chances of ordered items being out of stock.

By Jessica Loder • Feb. 23, 2023

Select Wawa, Cumberland Farms adding coupons for EV drivers

The EVgo Advantage programs pushes store discounts to customers when they plug into participating chargers.

By Jessica Loder • Feb. 17, 2023

Stinker Stores targets new customers with Upside partnership

The c-store chain is rolling out cash-back app offers across 50 stores in Idaho to start.

By Jessica Loder • Feb. 16, 2023

Coen adds Grabango checkout technology at 2 stores

As the frictionless locations go into service, Will Glaser, Grabango’s CEO, sees the technology accelerating in the coming years until it becomes “commonplace.”

By Jessica Loder • Feb. 14, 2023

P97 and Visa partner to improve digital payment security

The agreement aims to reduce friction for connected-car payments and enhance mobile payment acceptance at 60,000 c-stores.

By Jessica Loder • Feb. 13, 2023

Lula Convenience joins Gilbarco’s Passport retail platform

The partnership lets retailers update items in their POS system and sync those updates across delivery channels automatically.

By Jessica Loder • Feb. 9, 2023

Kwik Stop updates to digital signage

The new LED displays are easier to see and update, and allow messages to be scheduled and modified from one central hub.

By Jessica Loder • Feb. 8, 2023

What’s ahead for c-stores in 2023?

Evolving store designs, digital innovation and the lingering effects of inflation all promise to have a significant impact on the industry this year.

By C-Store Dive Staff • Feb. 7, 2023

Parker’s updates website with easier online ordering, live gas prices

The enhanced layout also includes an updated careers page and a list of amenities at each location.

By Jessica Loder • Feb. 7, 2023

Circle K joins $15M funding round for Car IQ

The money will be used to grow and add new commerce categories to the payment company’s platform, such as EV charging, repairs, registration and insurance.

By Brett Dworski • Feb. 7, 2023

Kum & Go debuts floor-cleaning robots across its store network

The rollout features autonomous scrubbers that run for 90 minutes at a time and can clean 5,000-7,000 square feet per hour.

By Brett Dworski • Feb. 6, 2023

5 EV charging pitfalls for c-stores to avoid

From high startup costs to low usage and specific consumer needs, EV charging presents some unique challenges for convenience retailers.

By Jessica Loder • Feb. 6, 2023

Now is the time to reduce device OpEx by automating your device fleet

When cutting costs and increasing revenue are crucial, automating your devices can deliver on both.

Feb. 6, 2023

New research shows shift in perceptions of loyalty programs

Learn more about how C-Store operators are increasingly facing a shifting loyalty landscape that is calling for fresh thinking and new solutions.

Feb. 6, 2023

Standard AI to acquire Skip Checkout

The deal would create the first company to combine self-checkout and AI-powered autonomous checkout for retailers, according to the announcement.

By Brett Dworski • Feb. 2, 2023

7-Eleven delivery robots hit the streets

Customers ordering from the 7Now app in West Hollywood, California, may get the option to have their order sent via a Serve Robotics delivery bot.

By Jessica Loder • Jan. 30, 2023

Back to Basics: Best practices for developing a mobile app

Apps can be a valuable traffic driver and loyalty builder for c-stores. But small operators need to first carefully consider if it's right for their business.

By Christine Blank • Jan. 26, 2023

5 c-store chains add bitcoin ATMs

The machines allow customers to buy the cryptocurrency with cash — and give stores a new way to draw customers inside. 

By Jessica Loder • Jan. 25, 2023

Wakefern opens autonomous c-store at headquarters

The supermarket operator is planning a second location featuring the frictionless tech in the near future.

By Catherine Douglas Moran • Jan. 23, 2023

Leveling up convenience in the c-store

Just Walk Out technology helps c-store operators deliver on their promise of a fast, convenient shopping experience while allowing them to set their vision for the consumer journey.

Jan. 23, 2023

Circle K switches EV charging network to Driivz platform

The new software provider is intended to improve scalability and versatility, as well as increase charger uptime.

By Jessica Loder • Jan. 19, 2023

Wawa planning new technology training hub in Philadelphia

The facility would “repurpose” one of its recently shuttered c-stores in the area, a spokesperson said.

By Brett Dworski • Jan. 18, 2023