The Latest
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Thai Phi Le/C-Store Dive
Column // NACS Show 2024Fueling Up: 6 burning questions ahead of the 2024 NACS Show
The c-store industry’s premier event returns this week. Here are some key questions I'll be asking, from tackling labor to gauging the outlook on M&A.
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Courtesy of BP
BP launches new app, rewards program
Earnify, which is replacing the company’s BPme and Ampm apps, lets members earn points on purchases and redeem them in store or at the pump.
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Retrieved from Choice Market website.
Choice Market to cease operations
The Denver-based retailer filed for Chapter 11 bankruptcy in May and intended to restructure. That plan fell through, CEO Mike Fogarty said Monday.
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Retrieved from Cumberland Farms website.
EG America reveals 3 new foodservice concepts
A Cumberland Farms store in Massachusetts is now home to the retailer’s first Alanza Pizza, Burger Baby and Wing Trip locations.
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Courtesy of Parker's Kitchen
Parker’s opens its largest store to date
The 7,122-square-foot prototype will have expanded restroom, retail, food and checkout areas.
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Permission granted by Citgo
Column3 Big Numbers: Stewart’s, Citgo and c-store (dis)satisfaction
Big M&A made headline, but a new customer satisfaction report shows retailers still need to focus on execution.
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Permission granted by InConvenience Inc.
Gas Spot opens first Missouri c-store with Arkansas next
The women-led retailer that rose from the ashes of Mountain Express is growing its brand outside of Iowa as it looks to build its Midwest footprint.
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Retrieved from Couche-Tard.
5 notable c-store executive changes from September
Alimentation Couche-Tard implemented several recent changes, including the planned succession of CEO Alex Miller.
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Courtesy of Weigel's
Ambest relaunches driver app
The truck stop network updated its mobile experience with more localization and new features like a racing game.
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Debalina Ghosh via Getty Images
C-store discounts resonate with loyalty members, fall flat with non-members, report shows
The American Customer Satisfaction Index shows a significant gap between the two consumer groups’ view of sales and promotion frequency.
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Retrieved from EG America.
EG America hires new food and drink VP
Mendy Meriwether joins the retailer as vice president of food, dispensed beverage and QSR after more than 20 years with Wawa.
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Retrieved from Yesway.
Yesway updates progress on growth plans
Despite new growth across a few key states like Texas and New Mexico, the retailer said its expansion plan in Oklahoma has been delayed.
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Permission granted by Rebel
Rebel introduces Hatch Chicken QSR
The proprietary eatery features a variety of chicken and sides and is expected to expand to 20 additional stores next year.
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Permission granted by Citgo
Citgo to be acquired by new energy firm for $7.3B
Amber Energy, led by oil industry alums, intends to keep the Citgo brand and “reinvest in the business,” the company said.
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Screenshot from a Stewart’s Shops video.
Stewart’s to buy 45-store chain
The acquisition of Jolley Associates will expand Stewart’s reach in Vermont and New York and introduce it to New Hampshire.
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Permission granted by Kwik Trip
Kwik Trip launches EV charging program
The retailer’s branded initiative, Kwik Charge, will bring direct current fast chargers to many stores and develop a new app to support them.
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Retrieved from Couche-Tard.
The c-store value deals keep on rolling
Circle K and EG America are the latest players to launch $5 meals amid what's become a booming trend this year to compete with QSRs.
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Retrieved from SQRL.
SQRL landlord approved to evict Gas Hub from 18 c-stores, Texas court says
Cameron Group’s victory comes as the tumultuous legal battle over the rights to the once-promising convenience store chain’s locations continues.
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Christopher Doering/C-Store Dive
PepsiCo to acquire tortilla-chip maker Siete Foods for $1.2B
The acquisition expands on the New York company’s efforts to improve the healthiness of its snacking portfolio as consumers watch what they eat.
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Permission granted by Circle K
Circle K adds e-commerce tools to 800 franchised stores
Lula Commerce also named a new president and chief revenue officer as demand for c-store delivery grows.
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Permission granted by Stinker Stores
Column3 Big Numbers: Loyalty boom, a supersized Stinker and disappointing delivery
This week’s roundup underlines the importance of the in-store experience for c-stores — and shows there’s still lots of room for innovation.
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Retrieved from Yatco.
Yatco revamps mobile app
After nearly three years of operating a white-label app, the retailer sought a platform that offered greater flexibility and customization.
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Courtesy of PDI Technologies
C-stores trail restaurants in delivery satisfaction
While many convenience retailers continue to focus on improving menus, customers want better speed, clarity and customization, according to a new report from Intouch Insight.
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Courtesy of Weigel's
Weigel’s uses in-store tablets to boost loyalty signups
The new additions, which will soon be available at checkouts across all stores, have driven a 40% conversion rate in testing.
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Courtesy of Johnny's Markets
More regional c-store chains launch delivery
The 65-location retailer Johnny’s Markets and 28-store chain Nittany Minit Mart are Vroom Delivery’s newest partners.
