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Why FEMSA’s ‘secret sauce’ is also its biggest challenge
The Mexican retailer prides itself on how it tailors each of its 23,000 c-stores to their local markets. As it enters the U.S., making that connection will be one of its most difficult tasks.
By Brett Dworski • Oct. 24, 2024 -
Vroom Delivery program brings retail media to smaller c-stores
The program lets the e-commerce tech company’s customers earn money from CPGs for offering “preferred” digital placement of items.
By Jessica Loder • Oct. 23, 2024 -
Trendline
Top 5 stories from C-Store Dive
Top 5 stories from C-Store Dive 2023/2024
By C-Store Dive staff -
Inside the Store: Gas Spot’s debut in Missouri
InConvenience Inc. is reviving several former Mountain Express and SQRL c-stores one by one. Here’s a peek inside its latest location, which is its first in the Show-Me State.
By Brett Dworski • Oct. 23, 2024 -
Wawa to debut in Georgia next month
With its Bainbridge location, the c-store chain will have opened in three of a planned eight new states, with the rest launching in 2025.
By Jessica Loder • Oct. 22, 2024 -
Why GetGo agreed to sell to Couche-Tard — and what happens next
GetGo had other suitors before selling for $1.6 billion to Couche-Tard, which wants to take the Pittsburgh retailer to a national — and potentially global — stage, President Terri Micklin said.
By Brett Dworski • Oct. 21, 2024 -
Parkland continues layoffs, will outsource IT roles in 2025
About 100 corporate roles will be eliminated as the retailer prepares to transfer its day-to-day IT responsibilities to professional services firm Accenture.
By Brett Dworski • Oct. 21, 2024 -
Column
3 Big Numbers: 7-Eleven comes under pressure
The world’s largest c-store company recently highlighted its use of AI in hiring, revealed hundreds of store closures and tempered 2024 operating income expectations.
By Jessica Loder • Oct. 18, 2024 -
Phillips 66 to lay off 600 employees
The fuel company will close its refinery near Los Angeles, where all 600 workers plus 300 contractors are employed, in Q4 2025.
By Brett Dworski • Oct. 17, 2024 -
Seven & i should engage with Couche-Tard ‘without delay,’ investor says
Artisan Partners also criticized Seven & i’s plan to turn its supermarkets and specialty stores division into a separate company, calling the move “too little too late.”
By Brett Dworski • Oct. 17, 2024 -
How 7-Eleven is combating its biggest hiring challenge
The retailer was losing candidates “left and right” because its recruitment process was too slow, according to its senior director of talent acquisition. Then it brought AI into the fold.
By Brett Dworski • Oct. 16, 2024 -
Foxtrot relaunches delivery, will reopen third location this week
Restoring e-commerce services marks the beginning of a return to form for Foxtrot after a tumultuous past several months.
By Brett Dworski • Oct. 16, 2024 -
FEMSA to divest logistics assets as it gears up for c-store expansion
The deal helps the company — parent of the Oxxo brand — focus more on its retail operations in the U.S., where it recently acquired Delek’s 249 sites.
By Brett Dworski • Oct. 16, 2024 -
Walmart names chief growth officer to head up new business group
Seth Dallaire is now leading an expanded division as the company focuses on omnichannel retailing.
By Catherine Douglas Moran • Oct. 15, 2024 -
TravelCenters of America names new chief information officer
Murtaza Sitabkhan moves into the position after 15 years in various technology and supply chain leadership positions with TA’s parent company, BP.
By Brett Dworski • Oct. 14, 2024 -
7-Eleven CEO addresses financial pitfalls in North America
Joseph DePinto said in a presentation that price-conscious consumers, declining cigarette sales and weaker-than-expected fuel gross profits all contributed to its soft recent performance.
By Brett Dworski • Oct. 14, 2024 -
NACS president and CEO to step down
Henry Armour, who has been in the top role since 2005, will leave the position at the end of next year, while Couche-Tard’s former CEO will become NACS’ newest chairperson.
By Jeff Wells • Oct. 11, 2024 -
At NACS, retailers spoke loud and clear: Hiring and retention tactics need a facelift.
Labor challenges dominated the conversation at last week’s expo in Las Vegas. Here’s how 7-Eleven, TXB, Spinx and others are evolving their workforce practices.
By Brett Dworski • Oct. 11, 2024 -
Column
3 Big Numbers: Swipe fees, TXB trimming turnover and fresh chicken
The 2024 NACS Show delivered data on the cost of credit cards, the benefits of good training and a blissfully short wait for fried chicken.
By Jessica Loder • Oct. 11, 2024 -
7-Eleven shuttering 444 North American stores amid strategic pivot
The retailer also aims to generate $520 million through sale-leasebacks of an undisclosed number of stores as its parent company slashes its profit forecast and spins off non-core segments.
By Brett Dworski • Oct. 10, 2024 -
NACS Show 2024
5 takeaways from day 3 of the NACS Show
Experts shared insights on employee training and some harsh truths about c-store loyalty programs. As usual, the show floor had no shortage of innovative food and tech products.
By Brett Dworski • Oct. 10, 2024 -
Pilot names head of data and AI
SVP Rakesh Srinivasan previously worked in analytics with Walmart while another hire, VP of legal and government affairs Eva Rigamonti, joined from RaceTrac.
By Jessica Loder • Oct. 10, 2024 -
NACS Show 2024
5 takeaways from day 2 of the NACS Show
The expo grabbed everyone’s attention on Tuesday, but education sessions on hiring and the presidential election didn’t go unnoticed. Neither did a new winner for “longest line on the show floor.”
By Brett Dworski • Oct. 9, 2024 -
EG America names BP veteran as new transformation and strategy VP
Prior to joining EG Group’s U.S. arm, Joanna Benison spent nearly a decade with BP across a number of roles.
By Jessica Loder • Oct. 9, 2024 -
Choice Market to cease operations
The Denver-based retailer filed for Chapter 11 bankruptcy in May and intended to restructure. That plan fell through, CEO Mike Fogarty said Monday.
By Brett Dworski • Oct. 8, 2024 -
NACS Show 2024
5 takeaways from day 1 of the NACS Show
While the show floor was getting prepared, education sessions on labor, pricing and store remodels took center stage. Here’s what stood out.
By Brett Dworski • Oct. 7, 2024