Operations: Page 4


  • Oxxo
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    Alex Borderline via Getty Images
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    Why FEMSA’s ‘secret sauce’ is also its biggest challenge

    The Mexican retailer prides itself on how it tailors each of its 23,000 c-stores to their local markets. As it enters the U.S., making that connection will be one of its most difficult tasks.

    By Oct. 24, 2024
  • A screenshot of a Vroom Delivery menu. There is a category header that says "popular items" that has entries for a number of alcoholic beverages.
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    Permission granted by Vroom Delivery
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    Vroom Delivery program brings retail media to smaller c-stores

    The program lets the e-commerce tech company’s customers earn money from CPGs for offering “preferred” digital placement of items.

    By Oct. 23, 2024
  • A photo of the exterior of a Thorntons convenience store. Explore the Trendline
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    Permission granted by Thorntons
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    Trendline

    Top 5 stories from C-Store Dive

    Top 5 stories from C-Store Dive 2023/2024

    By C-Store Dive staff
  • Gas Spot
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    Permission granted by InConvenience Inc.
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    Inside the Store: Gas Spot’s debut in Missouri

    InConvenience Inc. is reviving several former Mountain Express and SQRL c-stores one by one. Here’s a peek inside its latest location, which is its first in the Show-Me State.

    By Oct. 23, 2024
  • A photo of a number of people and one person in a goose costume standing in front of a store holding a ribbon. The store has a sign that says "Wawa" and the ribbon says "Wawa grand opening."
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    Courtesy of Wawa
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    Wawa to debut in Georgia next month

    With its Bainbridge location, the c-store chain will have opened in three of a planned eight new states, with the rest launching in 2025.

    By Oct. 22, 2024
  • GetGo
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    Retrieved from GetGo.
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    Why GetGo agreed to sell to Couche-Tard — and what happens next

    GetGo had other suitors before selling for $1.6 billion to Couche-Tard, which wants to take the Pittsburgh retailer to a national — and potentially global — stage, President Terri Micklin said.

    By Oct. 21, 2024
  • Parkland
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    Retrieved from Parkland.
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    Parkland continues layoffs, will outsource IT roles in 2025

    About 100 corporate roles will be eliminated as the retailer prepares to transfer its day-to-day IT responsibilities to professional services firm Accenture.

    By Oct. 21, 2024
  • A photo of the exterior of a 7-Eleven.
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    Courtesy of 7-Eleven
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    Column

    3 Big Numbers: 7-Eleven comes under pressure

    The world’s largest c-store company recently highlighted its use of AI in hiring, revealed hundreds of store closures and tempered 2024 operating income expectations.

    By Oct. 18, 2024
  • Phillips 66
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    Retrieved from Phillips 66.
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    Phillips 66 to lay off 600 employees

    The fuel company will close its refinery near Los Angeles, where all 600 workers plus 300 contractors are employed, in Q4 2025.

    By Oct. 17, 2024
  • A photo of the sign over the entrance to a store. The sign reads "7-Eleven" in green, red and yellow colors.
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    Courtesy of 7-Eleven Inc.
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    Seven & i should engage with Couche-Tard ‘without delay,’ investor says

    Artisan Partners also criticized Seven & i’s plan to turn its supermarkets and specialty stores division into a separate company, calling the move “too little too late.”

    By Oct. 17, 2024
  • 7-Eleven
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    Courtesy of 7-Eleven
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    How 7-Eleven is combating its biggest hiring challenge

    The retailer was losing candidates “left and right” because its recruitment process was too slow, according to its senior director of talent acquisition. Then it brought AI into the fold.

    By Oct. 16, 2024
  • Foxtrot
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    Brett Dworski/C-Store Dive
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    Foxtrot relaunches delivery, will reopen third location this week

    Restoring e-commerce services marks the beginning of a return to form for Foxtrot after a tumultuous past several months.

    By Oct. 16, 2024
  • Oxxo
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    Retrieved from Relex Solutions.
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    FEMSA to divest logistics assets as it gears up for c-store expansion

    The deal helps the company — parent of the Oxxo brand — focus more on its retail operations in the U.S., where it recently acquired Delek’s 249 sites.

    By Oct. 16, 2024
  • A worker drops off a Walmart delivery at a doorstep
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    Courtesy of Walmart
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    Walmart names chief growth officer to head up new business group

    Seth Dallaire is now leading an expanded division as the company focuses on omnichannel retailing.

    By Catherine Douglas Moran • Oct. 15, 2024
  • TravelCenters of America names new chief information officer

    Murtaza Sitabkhan moves into the position after 15 years in various technology and supply chain leadership positions with TA’s parent company, BP.

    By Oct. 14, 2024
  • 7-Eleven
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    Courtesy of 7-Eleven
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    7-Eleven CEO addresses financial pitfalls in North America

    Joseph DePinto said in a presentation that price-conscious consumers, declining cigarette sales and weaker-than-expected fuel gross profits all contributed to its soft recent performance.

    By Oct. 14, 2024
  • NACS Show
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    Brett Dworski/C-Store Dive
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    NACS president and CEO to step down

    Henry Armour, who has been in the top role since 2005, will leave the position at the end of next year, while Couche-Tard’s former CEO will become NACS’ newest chairperson.

    By Oct. 11, 2024
  • NACS
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    Brett Dworski/C-Store Dive
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    At NACS, retailers spoke loud and clear: Hiring and retention tactics need a facelift.

    Labor challenges dominated the conversation at last week’s expo in Las Vegas. Here’s how 7-Eleven, TXB, Spinx and others are evolving their workforce practices.

    By Oct. 11, 2024
  • A photo of a place of fried chicken on a table outdoors with a red checkered tablecloth under it and a glass and jug of tea behind it.
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    Permission granted by Breez-In
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    Column

    3 Big Numbers: Swipe fees, TXB trimming turnover and fresh chicken

    The 2024 NACS Show delivered data on the cost of credit cards, the benefits of good training and a blissfully short wait for fried chicken.

    By Oct. 11, 2024
  • 7-Eleven
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    Courtesy of 7-Eleven
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    7-Eleven shuttering 444 North American stores amid strategic pivot

    The retailer also aims to generate $520 million through sale-leasebacks of an undisclosed number of stores as its parent company slashes its profit forecast and spins off non-core segments.

    By Oct. 10, 2024
  • NACS
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    Brett Dworski/C-Store Dive
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    NACS Show 2024

    5 takeaways from day 3 of the NACS Show

    Experts shared insights on employee training and some harsh truths about c-store loyalty programs. As usual, the show floor had no shortage of innovative food and tech products.

    By Oct. 10, 2024
  • Pilot
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    Brett Dworski/C-Store Dive
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    Pilot names head of data and AI

    SVP Rakesh Srinivasan previously worked in analytics with Walmart while another hire, VP of legal and government affairs Eva Rigamonti, joined from RaceTrac.

    By Oct. 10, 2024
  • NACS
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    Brett Dworski/C-Store Dive
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    NACS Show 2024

    5 takeaways from day 2 of the NACS Show

    The expo grabbed everyone’s attention on Tuesday, but education sessions on hiring and the presidential election didn’t go unnoticed. Neither did a new winner for “longest line on the show floor.”

    By Oct. 9, 2024
  • EG America
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    Retrieved from EG America.
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    EG America names BP veteran as new transformation and strategy VP

    Prior to joining EG Group’s U.S. arm, Joanna Benison spent nearly a decade with BP across a number of roles.

    By Oct. 9, 2024
  • Choice Market
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    Retrieved from Choice Market website.
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    Choice Market to cease operations

    The Denver-based retailer filed for Chapter 11 bankruptcy in May and intended to restructure. That plan fell through, CEO Mike Fogarty said Monday.

    By Oct. 8, 2024
  • NACS
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    Brett Dworski/C-Store Dive
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    NACS Show 2024

    5 takeaways from day 1 of the NACS Show

    While the show floor was getting prepared, education sessions on labor, pricing and store remodels took center stage. Here’s what stood out.

    By Oct. 7, 2024