Operations: Page 12


  • A duotone illustration of a nail being hammered into a convenience store with money floating throughout the air.
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    Virginia Gabrielli for Industry Dive

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    Deep Dive

    ‘Epic failure:’ Inside the rise and fall of Mountain Express Oil

    The Georgia retailer was growing fast until it went bankrupt and terminated operations. Several former employees say leadership’s financial mishandlings and dysfunctional culture caused its demise.

    By , , April 23, 2024
  • A Cumberland Farms store in Colorado
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    Courtesy of EG Group
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    Q&A

    ‘The status quo is never an option’: John Carey reflects on 6 months as EG America’s CEO

    “If I look at our business, I think we've done some really good stuff in the last 12 months, but I think we have left some things on the shelf as well,” Carey said in an interview.

    By April 22, 2024
  • A photo of the exterior of a Thorntons convenience store. Explore the Trendline
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    Permission granted by Thorntons
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    Trendline

    Top 5 stories from C-Store Dive

    Top 5 stories from C-Store Dive 2023/2024

    By C-Store Dive staff
  • 7-Eleven
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    Courtesy of 7-Eleven
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    Seven & i splits CEO, chairperson roles

    Stephen Dacus, who has been an outside director of the company since 2022, will take the reins of the board if he is approved at its May 28 meeting. 

    By April 19, 2024
  • A rendering of a Wawa store.
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    Courtesy of Wawa
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    Wawa to bring 40 new stores to central Pennsylvania by 2029

    As it continues expanding across the country, the c-store retailer also remains focused on growing in its home state.

    By April 19, 2024
  • 7-Eleven
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    Courtesy of 7-Eleven
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    7-Eleven expands store refresh program

    After a test run in Louisville, Kentucky, the retailer plans to bring these exterior improvements and merchandising shifts to 4,000 stores this year.

    By April 18, 2024
  • SQRL
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    Permission granted by SQRL
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    Everything we know about SQRL’s sudden sale and ongoing challenges

    The retailer turned heads last week when it revealed it’s selling all of its c-stores. But its employees, landlords and the industry have more questions than answers about the company’s future.

    By April 17, 2024
  • A photo of a person in a car holding a smartphone and selecting a carwash subscription.
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    Permission granted by Rovertown
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    Back to Basics: How to build a subscription program that keeps customers coming back

    Beyond finding the right product to entice customers, retailers also need to regularly show customers the benefits of joining, experts say.

    By Christine Blank • April 16, 2024
  • parkland
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    Retrieved from Parkland.
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    Parkland denies latest shareholder push to explore a sale

    Simpson Oil, which owns nearly a fifth of the c-store and fuel company’s shares, is the second major shareholder calling for operational changes.

    By April 16, 2024
  • Interior of a store with a yellow "Dollar General" sign hanging from the ceiling.
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    Justin Sullivan via Getty Images
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    Column

    The Road Ahead: The hidden lesson in Dollar General’s DGX stores

    When retailers want to try new formats, sticking to established habits can be a barrier to innovation writes columnist Frank Beard.

    By Frank Beard • April 15, 2024
  • wawa
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    Permission granted by Wawa
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    Wawa to open its first North Carolina store in May

    The convenience retailer has plans to debut up to 10 locations in the Tar Heel State this year.

    By April 11, 2024
  • A photo of the exterior of the new Giant Eagle headquarters in Cranberry, Pennsylvania.
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    Permission granted by Giant Eagle
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    Giant Eagle opens new HQ

    The parent company of c-store GetGo Cafe + Market moved to a new site in Cranberry, Pennsylvania, where 400 workers will report on a hybrid schedule.

    By April 11, 2024
  • SQRL
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    Retrieved from SQRL.
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    SQRL agrees to sell c-store arm to Louisiana company

    The retailer, which operates over 300 locations, aims to resolve “significant liquidity issues” with the deal, according to a memo seen by C-Store Dive.

    By April 11, 2024
  • Alltown Fresh
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    Retrieved from Alltown Fresh website.
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    How Global Partners is embracing change in 2024

    The 91-year-old c-store retailer recently underwent a rebrand that reflects its aim to help the planet and continue evolving amid new challenges, President and CEO Eric Slifka said in an interview.

    By April 10, 2024
  • Shell
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    Retrieved from Volta.
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    Shell USA nixing Volta brand this summer

    The oil giant is laying off the EV charging subsidiary’s employees on May 31, with “the vast majority” of them being offered jobs at Shell, according to a WARN notice. 

    By April 9, 2024
  • A photo of Speedco employees working on a truck.
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    Courtesy of Love's Travel Stops and Country Stores
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    Love’s opens 5 Speedco sites

    The retailer’s expansion plans call for 10 new truck repair sites as well as up to 20 new travel centers this year, the company said in January.

    By April 8, 2024
  • SQRL
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    Retrieved from SQRL.
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    SQRL under investigation by the Department of Labor

    The DOL’s Wage and Hour Division is conducting its third investigation since 2021 into the c-store retailer, a source from the government organization confirmed.

    By April 5, 2024
  • EG Group
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    Retrieved from EG Group.
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    EG Group co-CEO to resign: report

    Zuber Issa, who founded the c-store retailer with his brother in 2001, will step down once he purchases various sites from the company, Bloomberg reported.

    By April 5, 2024
  • Shell
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    Retrieved from Shell.
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    Longtime Shell EVP stepping down this summer

    Istvan Kapitany, who has led Shell’s global mobility business since 2014, announced he’s leaving the company on July 1.

    By April 4, 2024
  • A photo of the exterior of a Buc-ee's location.
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    Courtesy of Buc-ee's
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    Buc-ee’s first Arkansas store gets site plan approval

    The state would be the 16th outside of Texas for the convenience retailer as its years-long expansion plan continues.

    By April 4, 2024
  • Shell
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    Retrieved from Shell.
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    Why and where Shell is selling 1,000 c-stores

    During its Capital Markets Day last summer, the c-store and oil company clarified that it’s selling the sites in an effort to reduce operating costs.

    By April 4, 2024
  • Maverik
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    Permission granted by Maverik
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    Maverik completes 30 Kum & Go rebrands

    The updates, which are now rolling out across Denver-area stores, include a switch to Maverik’s Adventure Club rewards and its Bonfire foodservice program.

    By April 3, 2024
  • Maverik
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    Permission granted by Maverik
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    6 notable c-store executive changes from March

    A CEO announcement at one of the nation’s largest retailers led last month’s slate of leadership shifts from around the industry.

    By April 3, 2024
  • A promotional image for Chester's redesigned chicken sandwich, which launched in 2023.
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    Courtesy of Chester's Chicken
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    Chester’s Chicken hires EVP of supply chain

    Bill Rice joined the chicken brand after spending seven years with competitor Krispy Krunchy Foods.

    By Aneurin Canham-Clyne • April 3, 2024
  • Gopuff's new instant pay option lets delivery partners receive their earnings balance at an time
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    Retrieved from Gopuff press release.
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    Gopuff adds 20-minute delivery

    The new $1.49-per-order service is the latest development for the instant commerce company’s subscription program.

    By April 2, 2024
  • QuickChek
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    Retrieved from QuickChek.
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    How shorter customer order times can boost your bottom line

    Optimizing menu communications can improve throughput by helping customers find what they want faster, says Tom Cook, principal with King-Casey.

    By Tom Cook • April 2, 2024