Operations: Page 12
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Deep Dive
‘Epic failure:’ Inside the rise and fall of Mountain Express Oil
The Georgia retailer was growing fast until it went bankrupt and terminated operations. Several former employees say leadership’s financial mishandlings and dysfunctional culture caused its demise.
By Brett Dworski , Jasmine Ye Han , Shaun Lucas • April 23, 2024 -
Q&A
‘The status quo is never an option’: John Carey reflects on 6 months as EG America’s CEO
“If I look at our business, I think we've done some really good stuff in the last 12 months, but I think we have left some things on the shelf as well,” Carey said in an interview.
By Brett Dworski • April 22, 2024 -
Trendline
Top 5 stories from C-Store Dive
Top 5 stories from C-Store Dive 2023/2024
By C-Store Dive staff -
Seven & i splits CEO, chairperson roles
Stephen Dacus, who has been an outside director of the company since 2022, will take the reins of the board if he is approved at its May 28 meeting.
By Jessica Loder • April 19, 2024 -
Wawa to bring 40 new stores to central Pennsylvania by 2029
As it continues expanding across the country, the c-store retailer also remains focused on growing in its home state.
By Brett Dworski • April 19, 2024 -
7-Eleven expands store refresh program
After a test run in Louisville, Kentucky, the retailer plans to bring these exterior improvements and merchandising shifts to 4,000 stores this year.
By Jessica Loder • April 18, 2024 -
Everything we know about SQRL’s sudden sale and ongoing challenges
The retailer turned heads last week when it revealed it’s selling all of its c-stores. But its employees, landlords and the industry have more questions than answers about the company’s future.
By Brett Dworski • April 17, 2024 -
Back to Basics: How to build a subscription program that keeps customers coming back
Beyond finding the right product to entice customers, retailers also need to regularly show customers the benefits of joining, experts say.
By Christine Blank • April 16, 2024 -
Parkland denies latest shareholder push to explore a sale
Simpson Oil, which owns nearly a fifth of the c-store and fuel company’s shares, is the second major shareholder calling for operational changes.
By Jessica Loder • April 16, 2024 -
Column
The Road Ahead: The hidden lesson in Dollar General’s DGX stores
When retailers want to try new formats, sticking to established habits can be a barrier to innovation writes columnist Frank Beard.
By Frank Beard • April 15, 2024 -
Wawa to open its first North Carolina store in May
The convenience retailer has plans to debut up to 10 locations in the Tar Heel State this year.
By Brett Dworski • April 11, 2024 -
Giant Eagle opens new HQ
The parent company of c-store GetGo Cafe + Market moved to a new site in Cranberry, Pennsylvania, where 400 workers will report on a hybrid schedule.
By Jessica Loder • April 11, 2024 -
SQRL agrees to sell c-store arm to Louisiana company
The retailer, which operates over 300 locations, aims to resolve “significant liquidity issues” with the deal, according to a memo seen by C-Store Dive.
By Brett Dworski • April 11, 2024 -
How Global Partners is embracing change in 2024
The 91-year-old c-store retailer recently underwent a rebrand that reflects its aim to help the planet and continue evolving amid new challenges, President and CEO Eric Slifka said in an interview.
By Brett Dworski • April 10, 2024 -
Shell USA nixing Volta brand this summer
The oil giant is laying off the EV charging subsidiary’s employees on May 31, with “the vast majority” of them being offered jobs at Shell, according to a WARN notice.
By Brett Dworski • April 9, 2024 -
Love’s opens 5 Speedco sites
The retailer’s expansion plans call for 10 new truck repair sites as well as up to 20 new travel centers this year, the company said in January.
By Jessica Loder • April 8, 2024 -
SQRL under investigation by the Department of Labor
The DOL’s Wage and Hour Division is conducting its third investigation since 2021 into the c-store retailer, a source from the government organization confirmed.
By Brett Dworski • April 5, 2024 -
EG Group co-CEO to resign: report
Zuber Issa, who founded the c-store retailer with his brother in 2001, will step down once he purchases various sites from the company, Bloomberg reported.
By Brett Dworski • April 5, 2024 -
Longtime Shell EVP stepping down this summer
Istvan Kapitany, who has led Shell’s global mobility business since 2014, announced he’s leaving the company on July 1.
By Brett Dworski • April 4, 2024 -
Buc-ee’s first Arkansas store gets site plan approval
The state would be the 16th outside of Texas for the convenience retailer as its years-long expansion plan continues.
By Jessica Loder • April 4, 2024 -
Why and where Shell is selling 1,000 c-stores
During its Capital Markets Day last summer, the c-store and oil company clarified that it’s selling the sites in an effort to reduce operating costs.
By Brett Dworski • April 4, 2024 -
Maverik completes 30 Kum & Go rebrands
The updates, which are now rolling out across Denver-area stores, include a switch to Maverik’s Adventure Club rewards and its Bonfire foodservice program.
By Jessica Loder • April 3, 2024 -
6 notable c-store executive changes from March
A CEO announcement at one of the nation’s largest retailers led last month’s slate of leadership shifts from around the industry.
By Brett Dworski • April 3, 2024 -
Chester’s Chicken hires EVP of supply chain
Bill Rice joined the chicken brand after spending seven years with competitor Krispy Krunchy Foods.
By Aneurin Canham-Clyne • April 3, 2024 -
Gopuff adds 20-minute delivery
The new $1.49-per-order service is the latest development for the instant commerce company’s subscription program.
By Jessica Loder • April 2, 2024 -
How shorter customer order times can boost your bottom line
Optimizing menu communications can improve throughput by helping customers find what they want faster, says Tom Cook, principal with King-Casey.
By Tom Cook • April 2, 2024