Operations

  • A photo of the exterior of a travel stop. Signs on the front wall of the gray and red building say "Pilot," Welcome," "Subway" and "Cinnabon."
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    Permission granted by Pilot Co.
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    Pilot opens its largest store yet

    The travel stop company plans to use the Tennessee location as “a blueprint for store designs in the future,” said VP of Operations Jim Rose.

    By • Jan. 17, 2025
  • Two photos side by side of two people using Amazon Go technology at the entrance to a store.
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    Courtesy of Amazon
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    Column

    3 Big Numbers: The impact of executives

    Parker’s Kitchen, Amazon Go and Krispy Krunchy Chicken all shared current or upcoming leadership changes recently.

    By • Jan. 17, 2025
  • A photo of the exterior of a Thorntons convenience store. Explore the Trendline➔
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    Permission granted by Thorntons
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    Trendline

    Top 5 stories from C-Store Dive

    Top 5 stories from C-Store Dive 2023/2024

    By C-Store Dive staff
  • QuikTrip
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    Retrieved from QuikTrip.
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    QuikTrip co-founder dies at 93

    Burt Holmes co-founded the Oklahoma-based retailer in 1958. It’s since grown into one of the largest c-store chains in the U.S.

    By • Jan. 17, 2025
  • TA, BP
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    Permission granted by BP
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    BP to cut about 5% of global workforce

    The oil and gas giant’s CEO outlined plans on Thursday to eliminate about 4,700 positions across the company as part of a previously announced cost-savings plan.

    By • Jan. 16, 2025
  • A photo of the exterior of a gas station and convenience store. Signs on the canopy and store says "Gate" and a second sign on the store says "Fresh Kitchen."
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    Permission granted by Gate Petroleum Company
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    Gate Petroleum promotes 2 execs

    Misty Jackson Skipper became the retailer’s first chief strategy officer and John Cockerham was named SVP of operations and merchandising.

    By • Jan. 16, 2025
  • An image of Krispy Krunchy Chicken display at NACS
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    Permission granted by Krispy Krunchy Chicken
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    Krispy Krunchy Chicken names new CFO

    Jim Zielke brings more than three decades of restaurant leadership experience to the c-store-focused concept.

    By • Jan. 16, 2025
  • QuikTrip
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    Brett Dworski/C-Store Dive
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    QuikTrip to enter Utah in 2026

    The Oklahoma-based retailer has secured its first locations in the Beehive State and expects to open them next summer, a spokesperson said.

    By • Jan. 16, 2025
  • Parker's
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    Retrieved from Parker's.
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    Parker’s outlines CEO succession plan

    Greg Parker, who has been the c-store chain’s only chief executive in its 49-year history, is expected to pass his duties to current president Brandon Hofmann.

    By • Jan. 15, 2025
  • 7-Eleven
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    Retrieved from 7-Eleven.
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    Deep Dive

    How will 7-Eleven rebound in 2025? Here’s what its former CEO says he’ll be watching.

    After the retailer endured a challenging 2024, the industry will be watching closely to see how its new store format develops, if it can right the ship financially and who will own it by year’s end.

    By • Jan. 14, 2025
  • BP
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    Retrieved from BP press release.
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    TravelCenters of America exec takes head of marketing role at BP

    Alyssa Callahan brings roughly 15 years of marketing and loyalty experience across a variety of industries.

    By • Jan. 13, 2025
  • A photo of the upgraded coffee service in a 7-Eleven in Laurel, MD.
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    Jessica Loder/C-Store Dive/C-Store Dive
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    Column

    3 Big Numbers: C-stores zero in on coffee consumers

    Wawa, Casey’s and 7-Eleven all are either updating their coffee programs or employing promotions to draw in more caffeine aficionados.

    By • Jan. 10, 2025
  • Amazon Go first store
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    Retrieved from Amazon press page.
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    Amazon Go taps BP exec to spearhead category management

    Kimberly James will lead the tech-focused c-store retailer’s U.S. convenience products, which include a broad selection of grab-and-go food and drinks.

    By • Jan. 10, 2025
  • 7-Eleven
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    Retrieved from 7-Eleven.
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    7-Eleven dangles $5K daily prize to boost loyalty spending

    As c-store retailers struggle with loyalty participation, the Texas-based company is taking on a new approach to engage rewards members.

    By • Jan. 9, 2025
  • EG Group
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    Retrieved from Cumberland Farms website.
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    EG America chief real estate officer retires from role, will lead fuel equipment distributor

    Thomas R. Cacciola leaves the role he held at the convenience retailer for nearly five years and will become CEO of The Kennedy Company, which is based in Rhode Island.

    By • Jan. 9, 2025
  • NATSO
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    Retrieved from NATSO.
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    NATSO names Darren Schulte as interim CEO

    The association’s VP of membership assumes the top role after former chief executive Lisa Mullings left at the end of last year.

    By • Jan. 8, 2025
  • A photo of the exterior of a convenience store, showing the store and fuel canopy. Signs on the canopy and store read "Nouria" while a second sign on the store reads "Nouria's Kitchen/Krispy Krunchy chicken."
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    Courtesy of Nouria
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    Nouria debuts new bakery program

    The program features fresh-made donuts, cookies, muffins and more alongside the company’s Nouria’s Kitchen fresh food menu.

    By • Jan. 8, 2025
  • A photo of the sign over the entrance to a store. The sign reads "7-Eleven" in green, red and yellow colors.
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    Courtesy of 7-Eleven Inc.
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    7-Eleven names Conagra alum as chief information security officer

    Jim Kastle is working under John Phee, whose team leads the convenience retailer’s IT strategy and governance.

    By • Jan. 8, 2025
  • A promotional image showing three drinks against a red background. There is a cup of coffee over the words "$1 hot coffee," an iced coffee over the words "$2 iced coffee" and a can of Monster Energy over the words "$3 monster Energy." Text to the right says "Wawa Rewards member exclusive" and "join today" over a QR code while text along the bottom sayd "Get one, two or all three."
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    Courtesy of Wawa
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    C-stores start 2025 with a value push

    EG America, Wawa and QuickChek all announced discounts and deals for the start of the year.

    By • Jan. 7, 2025
  • Enmarket
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    Retrieved from Enmarket.
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    Deep Dive

    9 trends for c-stores to watch in 2025

    This year will see c-stores refining strategies across the business, from loyalty to foodservice to technology and beyond.

    By , • Jan. 7, 2025
  • Cyclum
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    Retrieved from Cyclum Renewable Truck Stops.
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    Cyclum receives approval for first travel center

    The Tulare, California, site will offer EV charging and several fuels, including hydrogen and renewable diesel.

    By • Jan. 6, 2025
  • A photo of the interior of a convenience store, showing shelves full of snacks and a beer cave set in the back wall. Signs over the beer gave say "the beer barn. enter for cold beer." while a sign over a hallway to the right of the beer cave says "restrooms."
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    Permission granted by Paragon Solutions
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    How to build a better beer cave

    These spaces can become destinations for high-value beer lovers, but experts say they can easily get overlooked if c-stores don’t carefully consider design and assortment.

    By Amanda Baltazar • Jan. 6, 2025
  • An image showing the inside of a convenience store with shelves and coolers along the walls. signs above various parts of the store read Snacks, Grab and Go, Beverages, Groceries and Frozen, Coffee and Tea and sweets and treats.
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    Courtesy of Sodexo
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    Sodexo plans nearly 100 tech-forward campus c-stores

    “Food Hive” locations can feature cashless payment options and an assortment of goods from local businesses.

    By • Jan. 3, 2025
  • Parkland
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    Retrieved from Parkland.
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    5 notable c-store executive changes from December

    Moves from Parkland, Dash In and others round out the year’s recap of monthly leadership shifts.

    By • Jan. 3, 2025
  • A photo of the exterior of a convenience store in Florida. The walls and roof are white, there are pennants from the building to two poles in the parking lot and there is a sign over the front door that reads "On the Fly."
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    Permission granted by King Retail Solutions
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    Inside On the Fly’s aviation-themed redesign

    Along with its new look, the company has also rolled out a customizable pizza program and new loyalty app.

    By Christine Blank • Jan. 2, 2025
  • A Dollar Tree storefront with parked cars and blue skies
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    Nate Delesline III/C-Store Dive
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    Dollar Tree names Michael Creedon permanent CEO

    Creedon, the retailer’s chief operating officer, has been serving as interim chief since November and takes the helm as it navigates several major initiatives.

    By Nate Delesline III • Dec. 20, 2024