Standard AI’s newest feature uses ceiling cameras to offer business insights

Dive Brief:

Autonomous checkout company Standard AI has launched a feature called Vision OS, which collects data via in-ceiling cameras and uses it to offer c-stores strategic business insights, according to a Thursday announcement.
Vision OS is made of three components: standard checkout, to manage labor and inflation challenges and attract new shoppers; Mission Control, an app-based dashboard that helps retailers manage store operations and the shopper experience; and Insights, which offers views into shopper behavior and operational performance.
Standard AI’s latest feature aims to help c-store retailers increase productivity and drive more revenue amid labor and inflation challenges, the company said in its announcement.

Dive Insight:

By offering these new shopper and operations insights, Standard AI looks to help its c-store customers make better, more informed decisions on how to run their stores, Jordan Fisher, CEO of Standard AI, said in an interview at the 2022 NACS Show.

“We were able to [say], ‘Hey, this is where you're having compliance issues or this is actually where people are standing, but they're not looking at your shelves,” he said. “This is why you're not converting in this part of your store.”

Standard AI’s new Mission Control dashboard lets retailers understand things like which shelves need restocking, when their store is out of planogram compliance, when a shopper grabs an item that might require an ID to purchase and more. So far, Standard AI has received “really good” reception from store staff on Mission Control, Fisher said.

“[Staff] can have this real visibility into what's happening in their store,” he said. “[Mission Control] also helps them free up some of their time so they can spend more time with shoppers.”

With Vision OS, Standard AI also wants to help c-store retailers answer fundamental questions about their businesses, including where people typically go in a store, how they interact with the products, where people dwell, what items people choose between and more.

“It's really about ‘How is your store running. … How is your shopper engaging in your store?’’” Fisher said.

San Francisco-based Standard AI’s checkout-free platform works in any existing store. It allows customers to walk in, take what they need and walk out without waiting in line or stopping to scan or pay. Standard AI has launched multiple operational stores with customers and is working with international retailers.